Shift Leader

Job Title

General Manager
( UP TO $20.00/HR )

Effective Date

October 1, 2023

Reports To

General Manager

Exempt / Non-exempt


Job Summary:

We are seeking an experienced and motivated Shift Leader to join our growing team at New Image Auto Spa. As a Shift Leader, you will oversee daily operations, manage a team of car washers, and ensure excellent customer service. This is a hands-on role where you will be able to perform all duties alongside your team, including washing, detailing, vacuuming, and maintaining vehicles to company standards.

Essential Duties and Responsibilities:

  • Manage team of car washers by assigning tasks, monitoring workflow, and ensuring adherence to procedures
  • Perform interior and exterior cleaning services including washing, waxing, buffing, vacuuming, and more
  • Complete inspections of vehicles before and after servicing
  • Handle customer complaints and ensure 100% satisfaction
  • Maintain inventory of cleaning agents and materials
  • Enforce safety policies and procedures
  • Work closely with ownership on staffing, budgets, supplies, and operational initiatives

Job Requirements and Qualifications:

  • 2+ years of car wash experience
  • Leadership skills with the ability to motivate a team
  • Excellent verbal communication and customer service skills
  • Ability to multi-task and work in a fast-paced environment
  • Knowledge of car cleaning techniques and equipment
  • Valid driver’s license with clean record
  • Flexible schedule including weekends

We offer a competitive hourly wage plus bonuses and the opportunity to grow with our company. Our ideal Shift Leader is reliable, detail-oriented, and passionate about delivering an exceptional car wash experience. Please apply with your resume if this sounds like the right fit for you!